customer service

Customer Service
At Its Finest

Find out why Green leaf is highly rated and recommended by your neighbors! We work hard to provide our customers with the highest level of quality service.

We’re not your run of the mill HVAC company. Our exceptional customer service, attention to detail, and our knowledgeable, trained, and seasoned techs are what set us apart from everyone else.

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Matt V.
Great team, responsive and I TRUST THEM
Josh P.
The person who helped with making the appt was friendly and knowledgeable and then Jeremy came by today and fixed the problem. He was easy to work with and very knowledgeable and I would definitely call them again.
R. R.
Prompt, professional, and reasonable.
Nicole C.
I reached out to a couple other ac repairs and they were the quickest to respond. Came out to service my ac on a Saturday. Jeff was awesome and very honest....
Ken L.
Green Leaf AC/ Heating are great! Edsel Perez came out for our six month check-up! He always takes time out to do it right! Great customer service! When you need AC and Heating work done ! You can count on Green Leaf Heating and AC! I wouldn't think of using anyone else! Go Green👍
John J.
Have used a few times. Professional, honest, reliable, trustworthy. They diagnose accurately, and fix or replace only what is necessary. They do not try to upsell or scam.
Adam H.
I found Green Leaf by putting out a call for bids on a new AC system on yelp. Eddie was the first to respond and called me within less than 10 minutes to...
Pat M.
Best price for new a/c (yes, I shopped around). Very pleased with install crew.
Deanne Y.
The best!
Honest, trustworthy and get the job done right!
Highly recommend 😊
Gustavo M.
I called Greenleaf and they were quick to answer me and schedule a maintenance appointment the same day. The service tech Eddie went above and beyond to list out all the issues and got our AC running in the middle of summer. This company has earned all my business moving forward. Keep up the good work!
Mark B.
Eddie and the crew at Green Leaf are great! I wouldn't use anyone else. They have always been there for me.
Robyn F.
Great service, first time didn't quite solve the problem but they came back out and fixed it within a week for no extra charge
Darrell S.
great work and timely response
Martin M.
They put the customer 1st and stand behind their work. I had purchased the latest 5 stage, 19 seer unit (latest/greatest). After multiple failures, Eddie replaced the unit at no charge with a 2 stage, 21 seer unit that has been rock solid for over 3 years now . He provided a temporary cooling unit on each failure which we needed due to health issues. The workmen were always polite and professional. I highly recommend Green Leaf AC for anyone having AC/Heating issues.
Tury Q.
Green Leaf is the BEST in the business. �����
L. B.
I have used Green Leaf Air Conditioning & Heating for years at my home in Round Rock. Eddie the owner is a good guy and their service technicians are very knowledgeable in knowing what to do when we have ac/heating issues. Another plus is their technicians are not just tool belts they do an awesome job when it comes to the customer facing and the communication part of the service equation. Outside of service work the installation crews at Green Leaf are top notch hard working professionals as well. They replaced my complete air conditioning and heating system on one of the hottest days of the summer (2018) on July 3rd and stayed until the job was completed, everything worked, testing passed and the crew leader took the time to completely explain our new system, the new high tech thermostat and they completely cleaned up after themselves. By the time they left my home is was almost midnight right before being off the next day for a major holiday. I don't see myself using another company for ac and heating issues, winter/summer system checks etc. @ my home while living in the RR area.
Avery K.
Jeff was our guy who came to the house and he was great! Set nice and down to earth while still being professional! Thank y’all!
Adam M.
Called them based on a friends service the same day. Not only did I get outstanding service I got the owner. He came out within about 30 minutes and was able to resolve an issue but also provided sound advice that we are taking advantage of regarding the original install work.. Thanks guys we appreciate your help and the great advice too. You will be back!!!!
Kingshuk B.
Green Leaf AC was very professional. They arrived on time, quietly did the job (AC installation) while I was attending my own office and at the end, cleaned up the premises. Their price of the unit was also the best among other quotes. I asked for the warranty details next day and they promptly emailed me. Josh was in touch with me throughout from evaluation till installation dates.
Olga S.
Great service, quick turn around. Worked with my schedule and fixed my issue in 5 min. Will send any and everyone your way!
Angela W.
Very happy! We needed a whole new AC system and Green Leaf came to the rescue. They were fast, professional and very reasonably priced. Thank You!!!
Steve K.
Green Leaf AC and Heating did a great job installing my high end Trane heating and cooling system. There was one minor problem caused by mice getting in th outside wall and chewing the control wires. Green Leaf came out and had it repaired quickly. I have them out to check the system twice3 a year - in June and December.
Kim B.
Very professional and Courteous techs and office staff. Very punctual and give a call prior to arrival. prices very reasonable. Able to get service quickly. Highly recommend these folks!
Kimberly C.
Very professional and trustworthy! Have recommended to family and friends
Shawn G.
Our AC went out in late July 3 years ago, 3 days before vacation. They were able to locate a quality replacement unit at a great rate with applicable rebates and a long term warranty that they installed the following day. They continue to provide excellent maintenance on our system to ensure it lasts and performs efficiently.
Joanna C.
Highly recommend this company for anyone who needs AC system installation.
Debra S.
The employees! And the way the company lets you know ahead of time who will be showing up to perform your service. They servicemen have always been so nice.....
Don S.
From the moment I called Green Leaf I could tell I was dealing with a professional, high quality, efficient, customer service oriented business. This is after engaging with 4 other companies that were also recommended and had high reviews. Green Leaf stood above them all, by far! My AC went out on Monday and it was a very hot week. I knew the diagnosis I had was correct and that I needed new AC equipment (20+ years old) and I also decided to replace my gas furnace (27 years old). I also knew I wanted Trane equipment and a Trane dealer, which lead me to reviews and calling Green Leaf. I had lots of questions based on having a family member in the AC business in FL and from having a few other companies stop by. On Thursday (4 hot days into my AC being out) I spoke with Brent Ford and he was outstanding! He respectfully and patiently let me ask my questions, express my concerns and did not pressure me or try to sell me. I had a good idea of what I needed and he helped confirm that. He emailed me a professional quote within 10 minutes after our call with all the exact details. He explained to me clearly what their availability was in terms of having the equipment and having to schedule an install if I chose them. He also offered to bring by a spot cooler to get us by within a couple hours if I decided to go with them. Again, no pressure…just options, solutions and great customer service. I could tell he cared and again this made Green Leaf stand out. Their pricing was very competitive. I made a decision that same Thursday around noon and by 2p Saturday all the equipment was installed. It was done at the price quoted and on the timeline they quoted. The installation was smooth and they worked their tails off for about 4 hours straight. If you want high quality equipment, high customer service, delivery to what is promised, and competitive pricing then you don’t need to look any further than Green Leaf. I was super impressed. I rarely write reviews and take the time to do so, but I was so impressed that I wanted other people in my same position to benefit from this review as I know making such a huge decision and purchase can be very stressful, especially when you have been without AC and are chasing down lots of quotes and companies to make a decision. Oh, and finally, without my prompting they took pictures of all my old equipment removed, pictures during the install, and pictures of the new equipment prior to and after the install and emailed it all to me along with my final invoice. These guys are pros!!
Susan F.
I just replaced my air conditioning system by Green Leaf. They gave me options and I got the system that fit my needs and budget. They were very professional and got the job done in three hours. I have used Green Leaf for the last several years for all of my HVAC issues. They told me what my problems were and put me on a maintenance schedule. Highly recommend.
Joshua D.
Eddie and team were very professional and efficient! Highly recommended!
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