customer service

Customer Service
At Its Finest

Find out why Green leaf is highly rated and recommended by your neighbors! We work hard to provide our customers with the highest level of quality service.

We’re not your run of the mill HVAC company. Our exceptional customer service, attention to detail, and our knowledgeable, trained, and seasoned techs are what set us apart from everyone else.

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steve M.
We have used Green Leaf AC & Heating for many years now, and they are the only company we will call. Their team is top notch, their prices are reasonable and they do great work. We purchased our AC unit from them and have used them for installation services, duct repair/replacement, and general maintenance. A+ service and highly recommended.
Vincent S.
Edsel Perez, technician is very knowledgable. You can tell he takes pride to his work ethics. I appreciate this as i work in the service industry with...
Silvia M.
Great company. I have used them on several jobs and have been very satisfied.
Trent R.
I cannot recommend this company enough. Nobody better in the area. Will save you money, and will do so with trust and class.
Janet F.
Great technician, fast and quality service and explained everything to me. Price was reasonable! I will definitely use them again.
Kimberly C.
Very professional and trustworthy! Have recommended to family and friends
Tom B.
Great service, right on time. I especially liked having Edzel (Little Eddie) perform my system check up.
Gil A.
I selected 4 top companies to come bid my job. I selected the 4 based on customer reviews from Angie's List, Google and Yelp. The 4 all had their best in...
Joe W.
Jacob did a great job. He knew what he was doing and went above and beyond what was required. He was very friendly, professional and attentive to detail. He solved the problem quickly. I will use this service again and highly recommend them.
Rennie P.
We just had Edsel come by to look at our AC unit. He was a very friendly and professional guy. It's an old system so we were dreading the news about what was wrong. Turns out we just had a very dirty and clogged up unit that needed a good ol' clean. Looks like we have a little longer to save up for a new unit. Thank you, Edsel! And thank you, Green Leaf! You guys will be who we contact next time!
Thomas G.
Arthur was awesome, very professional and curtious. Solved the issue veey quickly. Thank you.
Jim W.
They came out and replaced our Air Handler and the price was better by about a $1000. They registered it through the Carrier website to extend the warranty from 5 to 10 years. I will use their services in the future. DON"T EVER CALL AIRTRON!! They didn't register my unit so I had to replace it and took no responsibility for anything.
Kristen S
This company went above and beyond what I ever expected. I received an email letting me know my technician, Arthur, was on his way. He then called me less than 60 seconds later to let me know he was on his way. They then sent an email detailing the technician's background with a picture so that I felt safe and knowledgeable about him. He came in and was highly respectful and professional. He answered all my questions, provided intelligent and helpful recommendations, showed me all issues that were found, and sent me a quote detailing everything he spoke with me about. Highly recommend this company. Great customer service from initial setup of an appointment to the actual service itself. 5/5 stars all the way.
Marian Finkelman K.
So far this company has been a pleasure to deal with. They are so helpful with any questions we have and explain what they are doing and what work needs to be done. they are also very cooperative with scheduling and are punctual. They seem to really know what they are doing.
Stella V.
From calling in to set up the initial appointment to when the repairmen completed the repair - everyone was professional, friendly and informative. Paying for unexpected repairs when you deal with this company takes the edge off. Thank you for the great service!
Dustin V.
Great experience! Called Green Leaf in the morning and they dispatched someone that afternoon. The service tech, Heath, was very polite, nice and fixed the system very quickly. I highly recommend Green Leaf.
Eric R. A.
Their service techs have always been friendly and they know their stuff! I give them 5 out of 5 stars!
Carmen M.
Jacob fixed our upstairs A/C today. He was prompt, respectful, professional and friendly. Green Leaf also installed our A/C system four years ago and they are a good company to work with.
Robbie P.
My experience with Green Leaf was fantastic. The techs are knowledgeable, polite, and friendly; and if you don’t understand an issue, they take time to explain everything in depth and outline your options, giving their advice without putting you under pressure. The customer service is some of the best I have received: they are communicative, they get the job done quickly, and the pricing is fair. They’ve converted me into a loyal customer and I would recommend Green Leaf to anyone.
Donna Robison S.
We are absolutely delighted with the service results Green Leaf a/c and heating provided for our home. The company truly cares about their clients and is extremely professional. Our a/c system started freezing up, and summer is approaching.... We were worried we wouldn’t be able to find anyone that would get to us in a timely manner. We called Green Leaf a/c and heating and they came to our rescue the VERY same day. It made me feel comfortable that before the service technician came to our home we received and email with the technicians name and photo. It’s actually nice to feel like you know them before they arrive, and makes you feel safe. The service technician did a full system check and was able to explain what the issues were. Shortly after the technician left we received a quote. Green Leaf a/c and heating explained the process from start to finish and was able to schedule us on a Saturday and it worked perfect for our household. The installation crew was extremely professional and courteous. We are very pleased and I would recommend this company to anyone! Let’s just say no more hot sleepless nights, things are cooling perfect now! Thank you to everyone @ Green Leaf a/c and heating!
Alberto Camacho J.
great and easy to work with!
Cynthia L.
We have been using Green Leaf semi annual service maintenance plan and any other needed services since 2018 as referred by our then expert plumber. We added the new Plumbing Maintenance service this year. Just in time. Our pipe to an outdoor hose bib burst during the recent Central Texas Snow Storm, and since we were already prescheduled for our semi annual maintenance they were able to respond quickly for the plumbing issue. Both HVAC (Edsel) and plumbing professionals (Paul and Jorge) worked in our home in a professional, collegial and supportive approach with each other throughout. Each professonal included us by showing and explaining each item they addressed. Edsel installed our Google Nest Programmable Thermostat and patiently walked us through the process of how to use its functions. Each kept our home area neat and clean.Important aspects for us above all are their integrity, honesty, reliability and fairness in accessability, response, pricing, and workmanshiip. I cannot say enough great things about this company. We have owned homes for 37 years and used many excellent HVAC and plumbing service plans across the country. Green Leaf would have to be granted the Consumers' National Excellence Business and Professonal Award , if there were such an award. I have referred my new daughter in law and son to them for their new home and would recommend Green Leaf without reservations to anyone else.
Joel C.
Great service, staff, and prices. Green Leaf installed a brand new unit in August 2016 when our old system gave out. The staff was knowledgeable, professional, and friendly. And the unit was installed within a day. I've recommended them to friends and coworkers and will continue to do so. Great company.
Gaylon Champagne B.
The tech was quick and efficient as well as polite. We will use them again when the need arises.
Arley M. S.
The best heating and air people I have dealt with. Everyone has a good attitude and the work is doing on time. Not only will I use them again I have for all services.
Christina R.
Just had a new A/C system installed. The team that arrived were friendly and respectful of our space. They used tarps to cover my floors, and cleaned up everything when they left. They even worked outside during the rain that came through. I am very happy with the work that was performed, and their price was very competitive.
Cindy Herron M.
Just wanted to take a moment and provide some feedback on the service and installation of a 4- ton HVAC system from Green Leaf.

As for most folks that evaluate a company, they have their checklist for rating and ranking. So here is a quick summary on a scale of 1-10 (10 being the best).

1) Cost 8.5 - very competitive cost quote, took extra time to develop/deliver several quotes & proposals. Easy to work with.
2) Quality: 9.5 - top marks for the quality of work, equipment, and technicians (Josh) + installers (Fernando & helper).
3) Dependable & Professional 10 - show up on time as scheduled, very polite, professional, skilled and knowledgeable.
4) Job installation: 10 - completed on time; very professional work.
5) Follow up by owner: 10 - very impressed that Eddie took the time to reach out and make sure everything was completed to our satisfaction.

Overall, give them a 5+ star rating and would definitely recommend them to friends & family!
Kandice F.
My dad recommended Green Leaf to me (they had done some work for him a couple weeks ago and he was very satisfied). I went with somebody else who cpuld get out here slightly faster. I will try to make a very long multi-day story much shorter, Greenleaf came out after two visits from other repair people, AND fixed the problem correctly.. I can't recommend them highly enough. I was being told I needed an entirely new system for thousands of dollars when it was literally a screw was loose. Eddie is amazing! I highly recommend Greenleaf their troubleshooting expertise is heads and shoulders above the competition. Also, listen to your Dad. ;)
Vickie S.
They will let you know when they are coming and are on time. Friendly and they know what they're doing.
colbydey
Great crew! Great job! Everything went smoothly, thank you green leaf!