Round Rock Plumbing Services
Green Leaf is proud to offer expert plumbing services to the extended Round Rock area. As a local, family-owned business, we are committed to providing the community and surrounding area with expert plumbing services whenever they are needed. Our experienced and highly trained technicians are ready to diagnose and quickly repair any plumbing issues for both residential and commercial properties.
At Its Finest
Find out why Green leaf is highly rated and recommended by your neighbors! We work hard to provide our customers with the highest level of quality service.
We’re not your run of the mill plumbing company. Our exceptional customer service, attention to detail, and our knowledgeable, trained, and seasoned techs are what set us apart from everyone else.
The last time i had service was a couple of weeks ago and I was happy with the tech and service. They did charge $180.00 for a $14.00 part and 120.00 to replace it.
My previous review is below.
Green leaf always provides great service and guidance! Currently I am waiting for a warrantied part.
After reviewing other quotes, I decided to stick with Green Leaf. The reason was the quote was "mid-range", not too low such that the job is not done well, and not too high such that they are just going after money. As well as the professionalism demonstrated by Edzel on site. Everything was documented by taking pictures so that it could be relayed to his supervisors and get feedback on his analysis. This "double check" helps, to get things right the first time.
I like they notified me at each stage as well as with who was on route. The e-mail contains a small bio on the person arriving at your door, notified via text, and with the larger install, a call on the estimated arrival time. The install went well, and this is another place Green Leaf shinned from my previous company experience. After the previous contractor took a "brute force" approach on the air handler and cut / re-wired to get one function working, Green Leaf took the time to correctly re-wire it and get the entire unit working. This surprised me as they had only installed the condenser but went above and beyond to fix a different component (no fault of theirs) at no charge. They had my homes best interest in mind to get everything working that day. Such that the owner (Eddie) called to follow up on the job and any further concerns I may have.
I would gladly recommend them and re-hire them if needed.
While Eddie and I had a disagreement on the unit installed, Eddie went out of his way to get it resolved. I finally agreed with him.
I will use them again.
Honest, trustworthy and get the job done right!
Highly recommend 😊
Edsel came out on Sunday, good communication and texted he'd be here. When he got here, he confirmed my suspicions that it was a capacitor which is a very simple repair/installation (for lack of a better analogy, it is loosely equivalent to replacing a fuse in a car...not too hard)...and he said it would be about $200, but he may be able to discount it for me somewhat. Having suspected it was the capacitor, I had already ordered one the previous night and it was to be delivered to my house via Amazon...it cost $17. So I told him I'd wait for it to arrive and install it myself instead of paying a $180 markup on a $17 part. He said OK, but since he didn't install it and did not have a "sample" or "working' capacator...he could not check the rest of the system...so that was the end of the service call...fair enough I guess, but it would have been nice to have the rest of the system checked. So he then said the service call was $209...so I tried to remember from my original phone call with the dispatcher...and the cost should be $179...so Edsel accepted that and I paid him in cash....but kinda felt like it had been a price negotiation...which I wasn't expecting.
The following day I get an e-mail from Green Leaf with invoice for $179...but it doesn't say paid...so I call them, and the lady who answered at first asked how I'd like to pay...I said I did...and she checked and verified it...and agreed and sent me a e-mail with a "paid" invoice. She also confirmed that the capacitor part is normally priced at between $150-$180...which is still about a 10x markup (remember, you've already paid for a labor/service call), but she did say that it is covered by 1 year parts and service warranty.
Final Analysis: EXCELLENT RESPONSE TIME and Edsel did seem very qualified at his job.
COST/PRICING: Seemed to be always a negotiation that I had to be aware of...and I get that they need to make money...but up to you whether you think the parts 10x markup is excessive or not...for me, I think it was since a service call had already been paid for.
As for most folks that evaluate a company, they have their checklist for rating and ranking. So here is a quick summary on a scale of 1-10 (10 being the best).
1) Cost 8.5 - very competitive cost quote, took extra time to develop/deliver several quotes & proposals. Easy to work with.
2) Quality: 9.5 - top marks for the quality of work, equipment, and technicians (Josh) + installers (Fernando & helper).
3) Dependable & Professional 10 - show up on time as scheduled, very polite, professional, skilled and knowledgeable.
4) Job installation: 10 - completed on time; very professional work.
5) Follow up by owner: 10 - very impressed that Eddie took the time to reach out and make sure everything was completed to our satisfaction.
Overall, give them a 5+ star rating and would definitely recommend them to friends & family!
Trusted Plumbers in Austin, TX
Our company offers upfront, competitive pricing and complete customer satisfaction. We are dedicated to providing you with the best customer service possible for all of your plumbing repairs, maintenance needs, installations, and replacement services.
Experiencing low water pressure issues in your home is not just an annoyance. It can also be an indication of an underlying problem in your home’s plumbing system. Low water pressure can be caused by a leak in your pipes, a faulty pressure regulator, or a buildup of mineral deposits, among other issues. Our expert technicians will determine the source of your water pressure issue and repair it promptly and efficiently.
Your household relies on your water heater to provide hot water for washing dishes, doing laundry, taking a shower, and other important daily tasks. If it is not operating properly, you need prompt service from a professional plumber. Our expertly trained technicians provide water heater installation, maintenance, and repair services to keep your home water heater running at peak condition.
Water Treatment & Water Quality
In the Austin Metropolitan area, water quality can be a serious issue in our water systems from water scale and hardening to the water we drink. This is where water softeners, carbon filters and reverse osmosis help resolve the problem. Water Softener systems are designed to prevent water hardening and scale build in your pipes and appliances as well as water staining your dishes. It also helps when you shower and reduces dull dry skin and hair.
Toilets, Faucets, and Sinks
Routine maintenance can go a long way to ensuring that your plumbing system continues to run properly and help you avoid costly repairs. Sometimes, even that isn’t enough. If you are experiencing a backup, clog, slow-draining sink or tub, or any other plumbing issue, contact us. We will have a trained technician out as quickly as possible to remedy the problem. We offer faucet and fixture repair, pipe repairs, and drain cleaning, as well as other plumbing repair and replacement services.
Sewer and Drain Lines
Most homeowners don’t think about their sewer or drain lines until they have a problem. Sewer line and drain line issues can be caused by deteriorating pipes, tree root infiltration, poor maintenance, and clog issues, among others. Problems with your sewer and drain lines can cause extensive property damage and lead to expensive repairs if not repaired promptly. Our technicians have the expertise and the proper equipment, such as sewage cameras, to identify the location of clogs or leaks in your sewer or drain lines and repair them quickly.
Leak Detection and Repair
Some leaks are easier to detect than others. If your faucet is leaking or your toilet won’t stop running, it’s fairly obvious that you have a water leak issue. Leaks that occur in pipes that are underground or behind walls are much harder to detect before they become a costly remodeling project. Left untreated, hidden leaks can cause damage to flooring and walls, lead to mold issues that negatively impact your family’s health, and waste money. Our highly skilled technicians are trained and have the necessary equipment to do video inspections, soil probes, and other diagnostics to determine the location of any slab leaks or other hidden water leaks.
Austin & Round Rock
Locally owned and Operated, Green Leaf has built its solid reputation in Austin and Round Rock by providing quality, dependable, honest and professional water heater, water quality, leak repair, and other plumbing services.
Homeowners and commercial property owners alike can rely on us to be there when we say we will, and we’re always prepared to do the job.
Co-owner & General Manager
Flat Rate Pricing
What exactly does that mean for you? This is upfront, no hidden agendas, no unaware associated cost or gimmicks. Simply transparency! If it takes 1 hour or 10 hours to get it fixed or replaced, it’s all the same price! You know the price before we do anything!
After hours? No problem! We don’t charge overtime either. Try getting that from other companies.
24/7 Service When Available
We offer around the clock emergency service at night and on weekends when we have technicians available. Call us to talk with an actual human being, and not some recording or call center 100 miles away.
We now also have a newly expanded service area including all of the city of Austin.